the serai & barefoot
Chikmagaluru
Front Office
The Front Office Executive is responsible for managing front desk operations, ensuring exceptional guest experiences, and supporting revenue and operational objectives of the resort. This role requires strong leadership, operational knowledge, and the ability to handle guest relations efficiently while maintaining high service standards.
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Front Office
The Front Office Supervisor oversees the daily operations of the front desk to ensure smooth functioning and exceptional guest service. This role involves supervising front office associates, handling guest concerns, ensuring adherence to resort standards, and supporting management in achieving operational and revenue goals.
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Front Office
The Senior Activity Executive is responsible for planning, organizing, and executing engaging guest activities to enhance the overall guest experience at the resort. The role involves conducting nature-based experiences, coordinating group activities, and ensuring high levels of guest satisfaction through interactive and well-managed programs.
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Front Office
The Activity Executive is responsible for planning, organizing, and executing engaging guest activities to enhance the overall guest experience at the resort. The role involves conducting nature-based experiences, coordinating group activities, and ensuring high levels of guest satisfaction through interactive and well-managed programs.
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Human Resources/Learning & Development
The Learning & Development Manager is responsible for driving the resort's learning culture by designing, implementing, and evaluating training and development initiatives that enhance employee capability, service excellence, leadership effectiveness, and guest satisfaction. The role ensures all learning interventions align with the resort's brand standards, operational goals, and luxury hospitality service expectations
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Human Resources/Learning & Development
The Assistant Learning & Development Manager supports the planning, coordination, and execution of learning and development initiatives across the resort. This role focuses on enhancing employee capability, service excellence, leadership development, and compliance training while aligning learning programs with hotel/resort operational goals and luxury hospitality standards.
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Management
The Resort Manager is responsible for overseeing and directing the operational aspects of the resort, including Rooms Division, Housekeeping, Food & Beverage, Engineering, Purchase, and Security functions. The role is accountable for ensuring operational excellence, guest satisfaction, revenue optimization, profitability, and sustainable growth while maintaining the highest hospitality and service standards.
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Food & Beverage
The Assistant Restaurant Manager is responsible for assisting in the management of all restaurant operations, ensuring exceptional guest experiences, maintaining luxury service standards, maximizing revenue, controlling costs, and developing a high-performing service team. The role supports the Restaurant Manager in achieving operational excellence while delivering personalized hospitality consistent with 5-star resort standards.
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Front Office
The Hospitality Executive is responsible for delivering a seamless, personalized, and emotionally connected guest experience throughout the guest journey—from pre-arrival to post-departure. Acting as a dedicated single point of contact, the Hospitality Executive ensures intuitive luxury hospitality by anticipating guest needs, coordinating interdepartmental services, and creating memorable experiences that strengthen guest loyalty and resort brand value.
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Food & Beverage
The F&B Captain is responsible for delivering exceptional dining experiences by supervising service staff, ensuring luxury service standards are met, and acting as a key link between guests, service team, and kitchen operations.
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