Frequently asked questions
Q1. How far are the resorts from Bangalore?

A1: All of our inspired resorts are just a 5 hour drive from Bangalore.
The Serai Chikmagalur -250 km
The Serai Kabini - 245 km
The Serai Bandipur - 245 km

Q2. How's the climate at The Serai resorts?

A2: The Serai resorts are moderately sunny throughout most of the year.
The Serai Chikmagalur - 28 -30 Degree Celsius
The Serai Kabini - 28-30 Degree Celsius
The Serai Bandipur - 32- 35 Degree Celsius

Q3. Which is the Best Resort to travel to ?

A3: All of our resorts are amazing. The Serai Chikmagalur is a coffee & spice plantation while The Serai Bandipur & The Serai Kabini are wildlife resorts. Chikmagalur is ideal for romance. If the guests are looking for an adventure, they can visit Kabini. And if they are more interested to relax and experience our luxurious rooms, then, Bandipur is preferable.

Q4. What's your Check-in and Check-out timings?

A4: Our check-in time is 1300 Hrs and check out is at 1100 Hrs.

Q5. Do you arrange transportation facilities?

A5: We do not do transportation arrangements. However, we can assist you with a travel agency who will help you out to make your travel arrangements. Please contact Mr. Ravi from Arjun Tours for more assistance. Ravi can be reached at +91 9901909419.

Q6. Will I be able to book a safari in advance?

A6: Safaris are conducted by forest department and it can be booked only at the resort.

Q7. Do you provide private safaris?

A7: It's an 18 canter vehicle safari and we do not make arrangements for private safaris.

Q8. Is it a pet friendly resort?

A8: No, we do not allow pets in our resorts.

Q9. How far is the forest from The Serai Bandipur?

A9: The Serai Bandipur is located at the buffer zone in forest.

Q10. Can I make payment at the resort?

A10: We confirm reservations only after receiving 100% advance.

Q11. What are the payment options you have?

A11: a) We accept cash, credit card or bankers certified DD

b) Online bank transfers/deposits can be made to our Axis bank account

c) Guests may make the payment at our Head Office which is in Vittal Mallya Road, Bangalore.

Q12. What is your cancellation policy?

A12: Confirmed dates/days may be altered, cancelled or cut short only if intimation in writing reaches the company within the below mentioned period respectively.
Cancellation policy for bookings -
30 days prior to the check-in date, 100% refund of the package value.
Within 30 days prior to the check in date, no refund.

Tripadviser
Guest Reviews
Bandipur
"Ahhh! What a hotel and location!"
Ahhhh! The Serai! What a georgeous hotel! The room was just amazingly beautiful, the bathroom was spectacular and the grounds were just magic! The restaurant served some of the best food we had in India and the chef was attentive and creative. The service was great. If youstop in Bandipur, go to the Serai!
Ms. Sonia L, Montreal, Canada
March 2018
Chikmagalur
"The Serai Resort, Karnataka"
A beautiful resort, "away from it all" in the coffee hills of Karnataka. It was beautifully laid out, very stylish gardens and the individual bungalows with their own pools were first class. Extremely clean, well appointed and beautifully furnished, the staff was excellent and very helpful. Sadly we were only there for two nights, wish we could have stayed longer, but an experience to remember!
Rickettytravel, London, United Kingdom
March 2018
Kabini
"Nature and man at their best"
Some 19-20 beautiful cottages. Very safe from the point of view of insects etc. Stunning jungle Safari. We sighted the tiger on our first visit to the Nagarhole National Park. That too with cubs. Also the rare pack of wild dogs.
The Kabini river Safari was equally amazing. Some 20-30 rare birds. And lots of elephants in the wild including Tuskers. I was satiated. But wait, there’s more in store.
The sumptuous food to begin with. Warm people. Smiling and very helpful. Go for morning walks and return invigorated. Visit the waterfront during sunsets.
The Serai property is inconspicuously, beautifully done up. Beautiful decor along simple lines. Do bird watching in the backyards with hammocks. The boats, however, could have been better. A sure must visit. I might repeat my visit.
Ms. Namrata T, Mumbai, India
March 2018

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The Crest

Our guests at the Serai are special, exclusive and discerning, like the resorts themselves and for you- we offer our loyalty programme- The Crest.
The Serai Shutterbug
Photography Contest
The Shutterbug Photography Contest showcases some of the most beautiful photographs ever taken at The Serai & Barefoot Resorts. Keep an eye on all the best snapshots from our contestants using #inspiredresorts. One lucky winner will stand a chance to win ₹1 lakh!