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Frequently asked questions
Q1. How far are the resorts from Bangalore?

A1: All of our inspired resorts are just a 5 hour drive from Bangalore.
The Serai Chikmagalur -250 km
The Serai Kabini - 245 km
The Serai Bandipur - 245 km

Q2. How's the climate at The Serai resorts?

A2: The Serai resorts are moderately sunny throughout most of the year.
The Serai Chikmagalur - 28 -30 Degree Celsius
The Serai Kabini - 28-30 Degree Celsius
The Serai Bandipur - 32- 35 Degree Celsius

Q3. Which is the Best Resort to travel to ?

A3: All of our resorts are amazing. The Serai Chikmagalur is a coffee & spice plantation while The Serai Bandipur & The Serai Kabini are wildlife resorts. Chikmagalur is ideal for romance. If the guests are looking for an adventure, they can visit Kabini. And if they are more interested to relax and experience our luxurious rooms, then, Bandipur is preferable.

Q4. What's your Check-in and Check-out timings?

A4: Our check-in time is 1300 Hrs and check out is at 1100 Hrs.

Q5. Do you arrange transportation facilities?

A5: We do not do transportation arrangements. However, we can assist you with a travel agency who will help you out to make your travel arrangements. Please contact Mr. Ravi from Arjun Tours for more assistance. Ravi can be reached at +91 9901909419.

Q6. Will I be able to book a safari in advance?

A6: Safaris are conducted by forest department and it can be booked only at the resort.

Q7. Do you provide private safaris?

A7: It's an 18 canter vehicle safari and we do not make arrangements for private safaris.

Q8. Is it a pet friendly resort?

A8: No, we do not allow pets in our resorts.

Q9. How far is the forest from The Serai Bandipur?

A9: The Serai Bandipur is located at the buffer zone in forest.

Q10. Can I make payment at the resort?

A10: We confirm reservations only after receiving 100% advance.

Q11. What are the payment options you have?

A11: a) We accept cash, credit card or bankers certified DD

b) Online bank transfers/deposits can be made to our Axis bank account

c) Guests may make the payment at our Head Office which is in Vittal Mallya Road, Bangalore.

Q12. What is your cancellation policy?

A12: Confirmed dates/days may be altered, cancelled or cut short only if intimation in writing reaches the company within the below mentioned period respectively.
Cancellation policy for bookings -
30 days prior to the check-in date, 100% refund of the package value.
Within 30 days prior to the check in date, no refund.

Tripadviser
Guest Reviews
Bandipur
"Relax in the lap of Nature"
The Serai is an ideal place for relaxation. Situated in the Bandipur National Park there is natural beauty and a lot of flora and fauna. The Resort staff are courteous and the rooms are spacious and clean. There are activities like cycling and a Nature walk within the resort apart from a lot of other games. Overall, a nice place to unwind away from the Hustle N Bustle of city life.
9CoolDude
February 2019
Chikmagalur
"Great Family Holiday"
Excellent and amazing are two final words. One of our best holiday. Our booking was easy, the pre-information shared was thorough, the follow-up done by Sannidhi a day before we reached Serai was courteous and welcoming. Our questions were handled promptly and thoroughly. Once we reached there, check in was a breeze. Everything worked like clockwork till we settled in the room. The house keeping staff surprised us with their simple, elegant decoration wishing us and it was the genius of the front office staff that made us settle down immediately and made us elated on the choice made.
AdityaK70984, Bengaluru, India
February 2019
Kabini
"Weekend getaway"
Hi Serai,


Kabini is one of our most favourite weekend getaway destination and In Kabini it’s Serai which attracts us the most. Serai is really close to our heart coz of its mesmerising and relaxing scenic view it offers, tastefully designed villas and ofcourse the warm and hospitable staff. Serai is like home away form home!! 


I would like to thank Serai for making one more family outing a memorable family moment. My special thanks to Mr. Devaiah, Salim and Chama.


Hoping to come back soooon...
PRATHIMA_2, Bengaluru, India
March 2019

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The Crest

Our guests at the Serai are special, exclusive and discerning, like the resorts themselves and for you- we offer our loyalty programme- The Crest.
The Serai Shutterbug
Photography Contest
The Shutterbug Photography Contest showcases some of the most beautiful photographs ever taken at The Serai & Barefoot Resorts. Keep an eye on all the best snapshots from our contestants using #inspiredresorts. One lucky winner will stand a chance to win ₹1 lakh!