Frequently asked questions
Q1. How far are the resorts from Bangalore?

A1: All of our inspired resorts are just a 5 hour drive from Bangalore.
The Serai Chikmagalur -250 km
The Serai Kabini - 245 km
The Serai Bandipur - 245 km

Q2. How's the climate at The Serai resorts?

A2: The Serai resorts are moderately sunny throughout most of the year.
The Serai Chikmagalur - 28 -30 Degree Celsius
The Serai Kabini - 28-30 Degree Celsius
The Serai Bandipur - 32- 35 Degree Celsius

Q3. Which is the Best Resort to travel to ?

A3: All of our resorts are amazing. The Serai Chikmagalur is a coffee & spice plantation while The Serai Bandipur & The Serai Kabini are wildlife resorts. Chikmagalur is ideal for romance. If the guests are looking for an adventure, they can visit Kabini. And if they are more interested to relax and experience our luxurious rooms, then, Bandipur is preferable.

Q4. What's your Check-in and Check-out timings?

A4: Our check-in time is 1300 Hrs and check out is at 1100 Hrs.

Q5. Do you arrange transportation facilities?

A5: We do not do transportation arrangements. However, we can assist you with a travel agency who will help you out to make your travel arrangements. Please contact Mr. Ravi from Arjun Tours for more assistance. Ravi can be reached at +91 9901909419.

Q6. Will I be able to book a safari in advance?

A6: Safaris are conducted by forest department and it can be booked only at the resort.

Q7. Do you provide private safaris?

A7: It's an 18 canter vehicle safari and we do not make arrangements for private safaris.

Q8. Is it a pet friendly resort?

A8: No, we do not allow pets in our resorts.

Q9. How far is the forest from The Serai Bandipur?

A9: The Serai Bandipur is located at the buffer zone in forest.

Q10. Can I make payment at the resort?

A10: We confirm reservations only after receiving 100% advance.

Q11. What are the payment options you have?

A11: a) We accept cash, credit card or bankers certified DD

b) Online bank transfers/deposits can be made to our Axis bank account

c) Guests may make the payment at our Head Office which is in Vittal Mallya Road, Bangalore.

Q12. What is your cancellation policy?

A12: Confirmed dates/days may be altered, cancelled or cut short only if intimation in writing reaches the company within the below mentioned period respectively.
Cancellation policy for bookings -
30 days prior to the check-in date, 100% refund of the package value.
Within 30 days prior to the check in date, no refund.

Tripadviser
Guest Reviews
Bandipur
"Bliss in the midst of nature"
Drove to this beautiful resort from Bangalore which took about 4 hours. The check in was smooth though it's not an ideal front desk one would come across in any star resort. The resort has employed mostly local staff with some from other states who are very polite & helpful. We stayed in the Residence (there are only two of them) which had plenty of space to move around with a balcony which gave a splendid view of the forest. The room was clean & housekeeping staff was immediate to respond when there was a small water leak from the roof. It has some indoor games, a pool which was mostly cold but still saw some people enthusiastically using it. There are bicycles to move around within the resort. There's a small gym if you want to continue your fitness regime. Did not use the spa so cannot comment. The resort can arrange the safari conducted by the local forest department with pick up & drop facilities. It has only one restaurant which serves good food but need to improve on the table arrangement for bigger groups. This is an ideal get away to rejuvenate & some quality time can be spent in the middle of nature with your loved ones. Highly recommended.
Navjyo, Kuwait City, Kuwait
August 2018
Chikmagalur
"An awesome luxury escapade"
Had been to Serai chikmagalur last week, we were a team of 40 people and each and everyone of the member loved the place. The property is well maintained, very co-operative staff and good food. Mr.Pramod helped us get through the check-in process very smoothly. The resort is very well maintained.The off site trip was very memorable to all of us. All I would say is keep up the good work.
Hs Karthik, Bengaluru, India
September 2018
Kabini
"Great location for nature lovers"
This property is located near a national Tiger preserve and offers a free 3-hour safari to guests. Excellent staff, cool location and a fun place to "turn off your jets" and disconnect from the world. I spent 3 days/nights here and enjoyed every aspect of this resort. If you are looking for a clean, authentic, India stay...take the drive from Bangalore and enjoy peace and serenity.
David F
September 2018

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The Crest

Our guests at the Serai are special, exclusive and discerning, like the resorts themselves and for you- we offer our loyalty programme- The Crest.
The Serai Shutterbug
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The Shutterbug Photography Contest showcases some of the most beautiful photographs ever taken at The Serai & Barefoot Resorts. Keep an eye on all the best snapshots from our contestants using #inspiredresorts. One lucky winner will stand a chance to win ₹1 lakh!