The Crest Benefits

For every spend of Rs. 100 at the Serai Resort, you earn 10 points. In addition, The Serai Crest rewards high-earners with bonus points. Upon the completion of a year, the number of room stays at The Serai attracts a milestone bonus:
Milestones in 1 membership yr Room Nights Bonus Points Earned
2 stays 4 1000
2 stays 6 2500
5 stays 10 5000
7 stays 14 10000

Frequently Asked Questions

1. How do I become a member?
You can become a member in The Serai Crest programme after your first stay at any of The Serai or Barefoot Resorts. You will be auto registered as a member into the loyalty programme. Upon registration, you will get an email with the login credentials for your account.
2. How long will I be a member?
Once a member of The Serai Crest, you will remain one as long as the programme continues.
3. How do I earn points?
Guests can earn points from the accommodation that they have paid for, and any other spends at the resorts. For every spend of Rs. 100, you accumulate 10 points.
4. How much are these points worth?
The earn rate is 50% in points valuation.
5. Are there any rewards for referring others to The Serai?
Every referral will earn you 10000 points.
6. How do I redeem these points?
You need to login here for redemption.
7. Where can I redeem the points?
The points you accumulate can be redeemed on the website against the spa, bar and the merchandise store.
8. Where can I utilise the redeemed points?
Once redemption is done on the website, you can utilise it at the resort.
9. Is there a limit for the redemption?
There is a set limit attached to each of the categories from which you can redeem points.
10. Do these points expire?
No. These points do not have an expiry date.
11. Are these points transferable?
No. These points are not transferable.
12. Can points be redeemed for cash?
No, they cannot be redeemed for cash.
13. As a Crest member, am I eligible for any additional benefits?
As a Crest member, you also get benefits at Café Coffee Day outlets.
14. How do I login to my account?
You can login here with either Email ID or Loyalty ID or Mobile Number.
15. How do I update my personal information?
You can update your personal information by just clicking here:
16. What should I do if I forget my Password?
You can go here and click on Forgot password and an instant email will be sent to your registered Email ID to retrieve your forgotten password.
Guest Reviews
"Bandipur Trip"
Went to Serai Bandipur last week. Stayed their for a day though. It's really good. We were really overwhelmed by their hospitality. It's located inside the forest. A very quite and calm place to spend a weekend.
Payel R
April 2017
"Perfect destination if in Chikmanglur"
If you are in Chikamagalur, then you have to be at THE SERAI. Everything was just so perfect at this place. This place is owned by Cafe Coffee Day and the resort is surrounded by coffee plants and various trees and plants in acres of land. We had a pool villa which was very beautiful and i have to mention the hospitality of the staffs specially the chef was amazing, the chef personally asked us every single time for our meals and would make it to perfection which was simply very great. One can also hire bicycle or can learn archery at this place. Very nice experience for us and would definitely visit this place again.
Prateek, Kolkata - India
April 2017
"Super Staff and Great Property!"
The resort is located on the banks of the Kabini next to the JLR resort. You can be rest assured of being cut off from the hustle of the city once you check-in. All the rooms overlook the river, since it was a pretty bad summer this time, one really had to strain the eyes to sight the water! But I'm told, post a good monsoon, the river comes literally up to the edge of the resort. Would definitely want to visit then! The rooms were spacious enough for our family of three and there's enough to keep one occupied for a couple of days. The staff was absolutely amazing, it would be unfair to name any one of them as all of them were equally great - from the front office, to the restaurant, the housekeeping, the guides, the valets, the boatman, everyone. The FOM - Nixon, doubles up as the jungle safari guide and is a great tracker! Got my first sighting of a predator (a leopard) courtesy him alone. Would return, probably when it's not so hot and there's more water in the river.
Sujith N
April 2017

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The Crest

Our guests at the Serai are special, exclusive and discerning, like the resorts themselves and for you- we offer our loyalty programme- The Crest.
The Serai Shutterbug
Photography Contest
Last year's Shutterbug Photography Contest showcased some of the most beautiful photographs ever taken at The Serai & Barefoot Resorts. Now it's your turn to submit your best snapshots using #inspiredresorts and stand a chance to win ₹1 lakh.