Frequently asked questions
Q1. How far are the resorts from Bangalore?

A1: All of our inspired resorts are just a 5 hour drive from Bangalore.
The Serai Chikmagalur -250 km
The Serai Kabini - 245 km
The Serai Bandipur - 245 km

Q2. How's the climate at The Serai resorts?

A2: The Serai resorts are moderately sunny throughout most of the year.
The Serai Chikmagalur - 28 -30 Degree Celsius
The Serai Kabini - 28-30 Degree Celsius
The Serai Bandipur - 32- 35 Degree Celsius

Q3. Which is the Best Resort to travel to ?

A3: All of our resorts are amazing. The Serai Chikmagalur is a coffee & spice plantation while The Serai Bandipur & The Serai Kabini are wildlife resorts. Chikmagalur is ideal for romance. If the guests are looking for an adventure, they can visit Kabini. And if they are more interested to relax and experience our luxurious rooms, then, Bandipur is preferable.

Q4. What's your Check-in and Check-out timings?

A4: Our check-in time is 1300 Hrs and check out is at 1100 Hrs.

Q5. Do you arrange transportation facilities?

A5: We do not do transportation arrangements. However, we can assist you with a travel agency who will help you out to make your travel arrangements. Please contact Mr. Ravi from Arjun Tours for more assistance. Ravi can be reached at +91 9901909419.

Q6. Will I be able to book a safari in advance?

A6: Safaris are conducted by forest department and it can be booked only at the resort.

Q7. Do you provide private safaris?

A7: It's an 18 canter vehicle safari and we do not make arrangements for private safaris.

Q8. Is it a pet friendly resort?

A8: No, we do not allow pets in our resorts.

Q9. How far is the forest from The Serai Bandipur?

A9: The Serai Bandipur is located at the buffer zone in forest.

Q10. Can I make payment at the resort?

A10: We confirm reservations only after receiving 100% advance.

Q11. What are the payment options you have?

A11: a) We accept cash, credit card or bankers certified DD

b) Online bank transfers/deposits can be made to our Axis bank account

c) Guests may make the payment at our Head Office which is in Vittal Mallya Road, Bangalore.

Q12. What is your cancellation policy?

A12: Confirmed dates/days may be altered, cancelled or cut short only if intimation in writing reaches the company within the below mentioned period respectively.
Cancellation policy for bookings -
30 days prior to the check-in date, 100% refund of the package value.
Within 30 days prior to the check in date, no refund.

Guest Reviews
"Good property and brilliant staff"
The property is a little inside from the Bandipur center, but that makes it special! We spotted lots of deers even before we reached the resort. The welcome and check in at the resort was easy, warm and fast. The mountain log hut looked beautiful except that the lighting is really low and is not sound or temperature insulated. The fog from outside was easily seeping into the room through the bathroom. Smallest of sounds was heard outside. The wine, cake and other snacks complimentary was a mood booster. Making the food charged to the room tariff is a good move unless you are a poor eater. The food was pretty good except for the fish on all days. HK was lightning fast and very responsive. Reception though was a little slow to respond. The staff at the restaurant too were very nice. They helped with baby food for my 1 year old quickly and without any fuss. Overall, the service and the property was really good. However, not more than 2-3 days there. I may go to Kabini or Havelock next, but Bandipur not anytime soon only because of the place and not the resort. No spottings anywhere near the resort too. For the resort itself, I would go anytime eyes closed.
Binoy, Coimbatore
January 2018
"Fabulous resort in a beautiful setting"
Recently stayed with my wife and two small children (aged 2 and 4). Beautiful setting and wonderful service, including things for young children (playground, swimming pool and games room). Courteous friendly staff who went out of their way to help us. The food in restaturant was splendid and the head chef was happy to prepare all sorts of different cuisines on request. Thanks for a wonderful stay.
Ram S
December 2017
"Great Hospitality and Location at Kabini River"
Superb location..Friendly staff..Various sports and other activities..

Did Coracle ride and Boat ride to the nearby temple. Safari was great experience.Morning group spotted Bisons andmany birds.Afternoon group spotted Tiger, Elephant. Overall it was great 2 days at Serai Kabini.
Dr Sheth, Ahmedabad
December 2017

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The Crest

Our guests at the Serai are special, exclusive and discerning, like the resorts themselves and for you- we offer our loyalty programme- The Crest.
The Serai Shutterbug
Photography Contest
The Shutterbug Photography Contest showcases some of the most beautiful photographs ever taken at The Serai & Barefoot Resorts. Keep an eye on all the best snapshots from our contestants using #inspiredresorts. One lucky winner will stand a chance to win ₹1 lakh!