Frequently asked questions
Q1. How far are the resorts from Bangalore?

A1: All of our inspired resorts are just a 5 hour drive from Bangalore.
The Serai Chikmagalur -250 km
The Serai Kabini - 245 km
The Serai Bandipur - 245 km

Q2. How's the climate at The Serai resorts?

A2: The Serai resorts are moderately sunny throughout most of the year.
The Serai Chikmagalur - 28 -30 Degree Celsius
The Serai Kabini - 28-30 Degree Celsius
The Serai Bandipur - 32- 35 Degree Celsius

Q3. Which is the Best Resort to travel to ?

A3: All of our resorts are amazing. The Serai Chikmagalur is a coffee & spice plantation while The Serai Bandipur & The Serai Kabini are wildlife resorts. Chikmagalur is ideal for romance. If the guests are looking for an adventure, they can visit Kabini. And if they are more interested to relax and experience our luxurious rooms, then, Bandipur is preferable.

Q4. What's your Check-in and Check-out timings?

A4: Our check-in time is 1300 Hrs and check out is at 1100 Hrs.

Q5. Do you arrange transportation facilities?

A5: We do not do transportation arrangements. However, we can assist you with a travel agency who will help you out to make your travel arrangements. Please contact Mr. Ravi from Arjun Tours for more assistance. Ravi can be reached at +91 9901909419.

Q6. Will I be able to book a safari in advance?

A6: Safaris are conducted by forest department and it can be booked only at the resort.

Q7. Do you provide private safaris?

A7: It's an 18 canter vehicle safari and we do not make arrangements for private safaris.

Q8. Is it a pet friendly resort?

A8: No, we do not allow pets in our resorts.

Q9. How far is the forest from The Serai Bandipur?

A9: The Serai Bandipur is located at the buffer zone in forest.

Q10. Can I make payment at the resort?

A10: We confirm reservations only after receiving 100% advance.

Q11. What are the payment options you have?

A11: a) We accept cash, credit card or bankers certified DD

b) Online bank transfers/deposits can be made to our Axis bank account

c) Guests may make the payment at our Head Office which is in Vittal Mallya Road, Bangalore.

Q12. What is your cancellation policy?

A12: Confirmed dates/days may be altered, cancelled or cut short only if intimation in writing reaches the company within the below mentioned period respectively.
Cancellation policy for bookings -
30 days prior to the check-in date, 100% refund of the package value.
Within 30 days prior to the check in date, no refund.

Guest reviews
“It's luxurious serenity, wish I could
have stayed longer!”
Madhumita M
June 2015
“Awesome experience. Felt totally
pampered during the stay.!”
Ravi Shankar Jha
June 2015
“Enjoyed nature at The Serai Kabini”
John Matthew
June 2015
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The Crest

Our guests at the Serai are special, exclusive and discerning, like the resorts themselves and for you- we offer our loyalty programme- The Crest.
The Serai Shutterbug
The Serai Shutterbug 2016 workshop is the photography experience. We encourage and train budding photographers to capture nature in all her beauty without disturbing life in the wilderness.